eBeagle® FAQs:

QUESTION: We've come across a number of sites that tarnish our trademark. We want to search for others but don't want to get overwhelmed with information. Can you filter the results for me?

ANSWER: Based on your parameters, we offer both an enterprise subscription service called WebPup^sm and project-based Ad Hoc reports delivered only when you need them. We can filter sites based on various factors such as: ownership, franchisee status, site traffic, ecommerce and/or objectionable content -- returning relevant, actionable hits.

QUESTION: Can you monitor our trademark in domain name registrations worldwide?

ANSWER: Yes. We offer a one-time global wildcard search that covers 180 countries and 240 jurisdictional domain name registries, and/or a monthly ongoing subscription watch.

QUESTION: Can you monitor the Internet for other things besides text?

ANSWER: Yes. We monitor Web and FTP sites using meta-data, context and keyword searches associated with your logos or design marks to locate alterations or legacy issues in digital imagery. We also seek out multimedia files appropriating your content and/or being traded outside of your commercial channels.

QUESTION: Do you offer a Reverse Whois service?

ANSWER: As you may know, this information is limited due to proxy services masking Whois registrations and the issue that not all registrars share the Whois information of their customers. That said, Reverse Whois is one of the features of our WebPup^sm subscription service and is sorted as part of the indexing options we bring back on the data returned.

We also offer a stand-alone service that looks at the registrant content fields and can employ the wildcard domain name registration search mentioned above. We can then leverage our investigative expertise in doing things like determining if the contact info listed is correct, locating registrants by accessing databases we subscribe to and/or contacting the registrant under pretext using anonymous email.

QUESTION: Do you offer a service that can help us prove or disprove dilution on the Internet?

ANSWER: eBeagle® was developed as a policing tool. However, we routinely customize our Ad Hoc reports to accommodate special projects such as finding all the instances possible of a name being used as a trademark for purposes of dilution or as a high level Internet clearance search.

QUESTION: What about brand commentary? Is that something you can track for us?

ANSWER: Yes. We offer an Ad Hoc report that trolls newsgroups, message boards and blogs to identify instance of brand disparagement and/or potentially fraudulent activities. We can also report positive commentary if that is useful.

QUESTION: What do your eBeagle® reports cost?

ANSWER: We charge flat rates for all of our Ad Hoc reports. Our Global Search for domain name registrations is also a flat rate fee, while our Global Watch reporting monthly on newly registered domain names is a yearly subscription fee paid in advance. Request current Services & Fees

QUESTION: How do I order an eBeagle® report from Marksmen?

ANSWER: If you are new to our site, complete this form with your contact information and for the service you require. You will then be set up as a client and can make future requests (and pick up your reports) through your online account.

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